FAQ



Account Features
  • What is the maximum allowed size for uploaded files?
  • How many files can I upload?
  • Do you support mutiple files upload at once?
  • Are there any types of media files that are not allowed at ePhotoBay.com?
  • Will my files get ever deleted?
  • Do you have slideshow of images?
  • How Can I Make & Use Slideshow?
  • How can I upload files to ePhotoBay?
  • How Can I upload media files from mobile devices
  • How can I download my files from ePhotoBay?
  • What kind of files do you support?
  • Why should I join ePhotoBay
  • What is fair usage policy and how it affects files_
  • I am hotlinking to thumbnails will fair usage policy affects me?
  • Is there a way to have higher rates than applied with fair usage policy?

  • Earn Cash Program
  • What is Earn Cash Program?
  • How It Works?
  • Why Do You Pay Money For Just Having Images Views?
  • How Much Commission Will I Get?
  • How Will I Get Money?
  • When Will I Get My Commission?
  • How Do I Participate In Earn Cash Program?
  • What is my refering codes

  • Membership
  • What types of membeship available?
  • If I joined as a free member, Can I upgrade to paid membership later?
  • What is the cost for paid membership?
  • How do I sign up for an account?
  • Can I sign up for more than one account?
  • How do I access my account?
  • How do I modify my albums?
  • How To Cancel My Paid Membership?
  • Can I Get A Refund?
  • Will my account get ever deleted?

  • Unanswered Questions
  • Contact us!


  • Account Features

    What is the maximum allowed size for uploaded files?

    The maximum file size you can upload is 10 MB per file. You can upload files with no restriction on size if you are a premium user.


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    How many files can I upload?

    There is no limit on the number of files you can upload.


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    Do you support mutiple files upload at once?

    You can upload multiple files up to 6 files at once. however if you are a user you can upload up to 10 files at once. Sign up for free
    Additionally Premium members can upload unlimited number of media files at once. (more info...)


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    Are there any types of media files that are not allowed at ePhotoBay.com?

    Yes. Any image, video, audio or document that violate our rules may not be uploaded to your account. We reserve the right to delete without any notice any files which we believe violate our terms and conditions, and to suspend or terminate the accounts of any members who upload files that violate our terms.
    If you're not sure about your media files please send to us.


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    Will my files get ever deleted?

    Unless you violate our terms, your files will never get deleted. If you are unsure whether your files obey our terms please feel free to contact us.


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    Do you have slideshow of images?

    Yes. Slide Show is created automatically for each album you create. And images uploaded into that album will be available also in the slideshow.


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    How Can I Make & Use Slideshow?

    1 - You need to have an account to be able to create and use slideshows. Signup now for free. 2 - Then click here to create new album. 3 - Then upload new images to the new album click here to upload images. 4 - Open "My Images" and click on your album from the menu on the right. You will see four buttons appeared under the album name. Click on the third one from the left looking as a colored picture.


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    How can I upload files to ePhotoBay?

    We offer several ways and tools to upload files to your ePhotoBay account.
    1. Files direct upload: Browse for and upload media files using brower click here
      Or if you have flash supported in your browser you can use the flash upload tool which is faster and more friendly flash upload
    2. Fetch image by their URL: enter the URL(s) of the images you need to import to your ePhotoBay account.
    3. Import images from a webpage: enter the URL or a page that is containing the images you need to upload to your ePhotoBay account.
    4. Upload a ZIP or RAR file containing images: Browse for and upload the archive file using browser click here
      Or if you have flash supported in your browser you can use the flash upload tool which is faster and more friendly especially if your ZIP file is large in size flash ZIP upload
    5. Web Camera: You can take a shot by your web camera and upload it to ePhotoBay. click on this url to run your web camera
    6. Upload By Email Or MMS: You can upload images from your PC or mobile to your ePhotoBay account by sending emails or SMS with the attached images to your upload e-mail. click here to get your upload e-mail address.
    7. Firefox ePhotoUploader: A firefox tool to allow you to upload images from websites your're browsing. For more information or for support on this tools click here
    8. Google Chrome ePhotoUploader: A google chrome tool to allow you to upload images from websites your're browsing. For more information or for support on this tools click here
    9. ePhotoUploader Desktop Application: A desktop application to browse and upload images from your PC to your ePhotoBay account. For more information or for support on this tools click here
    10. Upload images or files from your the follow accounts




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    How Can I upload media files from mobile devices

    You can upload files to your account by sending e-mail or MMS from your mobile phone to e-mail address specified in your account. After sending the image you wish to upload to your e-mail address it''ll be imported automatically in few minutes to your account.
    For for info. check our blog post at http://www.ephotobay.com/blog/uncategorized/upload-images-from-your-mobile/


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    How can I download my files from ePhotoBay?

    Keeping your files safe is our duty. While we take backup for you but it is also good practice to get a copy in different location. We support many ways to download your files
  • Download button: By clicking image menu you will see download button just click it and file will be downloaded to your PC
  • Additionally we support uploading your files to the following sites
    • Facebook
    • Twitter
    • Youtube
    • Dailymotion
    • Vimeo
    • Sound Cloud
    • Google Drive
    • Dropbox
    • One Drive
    • Box.com
    • Amazon cloud drive
    • Media Fire
    • 4shared



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  • What kind of files do you support?

    We support wide range of files.
    Image files: JPG, GIF, PNG, BMP, PSD
    Audio files: MP3, WAV, M4A, AAC, OGG, AU
    Document files: PDF, DOCX, XLSX, PPTX, CSV
    Video files: MP4, SWF
    Archives: ZIP, RAR, GZ, BZIP2
    It will be extracted and images files included will be imported into your account.


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    Why should I join ePhotoBay

    With joining ePhotoBay you will get a great and handy tool for free. With ePhotoBay account you can do the following:-

    Click here for the full list of our online tools


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    What is fair usage policy and how it affects files_

    Fair usage policy is applying bandwidth limits and it applied only to hotlinking of images and direct download links. To know if it will affect you or not check our fair usage policy article


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    I am hotlinking to thumbnails will fair usage policy affects me?

    No


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    Is there a way to have higher rates than applied with fair usage policy?

    Yes by upgrading your account to premium, fair usage policy will not apply to you.
    You can also contact us to have an exception but you need to provide what kind of usage are you going to use your images/files and reason for requiring higher rates.


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    Earn Cash Program

    What is Earn Cash Program?

    Earn Cash Program is a program to allow our users to earn cash by uploading their files into our system and also by referring people to ePhotoBay.


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    How It Works?

    After you participate into Earn Cash Program and get approved by us, you'll get a commission in two ways.
    1- You'll get 20% commission when you refer paid members. i.e. when visitors of your images become premium users of ePhotoBay.
    2- You'll get a small commission each time your images are viewed by others.

    NOTE: To get commission your image must be viewed through our website (ex: http://www.ephotobay.com/share/fuji-1.html).
    Hotlinking is not included in Cash Earning program.




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    Why Do You Pay Money For Just Having Images Views?

    Visitors viewing your image will see our ads beside your files. We will pay you up to 80% out of the commission we get.


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    How Much Commission Will I Get?

    For having visitors to your media files it depends on the quality of traffic you get (i.e. how many sales are generated by visitors referred from your websites).
    For Referring paid members you'll get a flat commission of $2 at the time of new registration then you will get 20% commission each time the user you referred renews his subscription.


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    How Will I Get Money?

    Currently we support payment by paypal only.
    We are trying to support more payment methods in the future.


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    When Will I Get My Commission?

    You will get your commission when they reach $10 USD.
    We pay our affiliates two times a month.
    Exception are given if you are an active affiliate.


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    How Do I Participate In Earn Cash Program?

    1- If you are a member log into your account. If not ignore this step and advance to next step directly.
    2- Open Earn Cash Program, Then fill up the form and click finish registration.
    3- We'll review your registration. Once you are approved. Upload Media Files, And you are done.


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    What is my refering codes

    Basically your referrer id will get tracked if you just refered people to your profile page,any of your galleries, or any of your images.
    To refer people to other pages you need to add your referring id or it'll not get tracked.
    For more information visit linking suggesstion page.


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    Membership

    What types of membeship available?

    Free Membership which is totally free. And paid membership. both of them never expire nor get deleted. For more information please check registration page.


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    If I joined as a free member, Can I upgrade to paid membership later?

    Yes you can. log into your account and click on the link 'Upgrade' at the top.


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    What is the cost for paid membership?

    It costs less than $1 monthly. For more information please refer to upgrade page


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    How do I sign up for an account?


    You can either sign up for a free account or premium account on the sign up page. You need to choose a username that you will use to upload files to your account. We also require you to enter a valid email address when you join. We will send a password email to this address with password and instructions on how to log into your account.


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    Can I sign up for more than one account?


    Free accounts are limited to one per individual. If we catch anyone abusing this limit, we may delete all their accounts without notice. However premium accounts don't have such restriction.


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    How do I access my account?

    Once you have signed up and confirmed your account, you can access it at the login page. While logged in to your account you can upload, zip upload media files, browse the files you have already uploaded, get the urls required to view or link to the media files, share the files with your friends, and delete any of your files.


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    How do I modify my albums?

    Albums are useful to organize related images together. After you log in, first you need to create a gallery, then go to the upload page to upload files.

    Tips:Pack your images in an archive file and use "archive upload" to upload many files in one time.



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    How To Cancel My Paid Membership?

    Subscription to ePhotoBay Premium can be cancelled at any time using your PayPal account:
    Locate initial transaction in your PayPal account history.
    Click on "Cancel."
    Follow PayPal's cancellation procedure as indicated on your screen.

    It's your responsibility to cancel your subscription if you don't need the service any more. Please do so before renewal time to avoid being charged.

    Note: Cancellation of you account doesn't give you eligibly for a refund.


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    Can I Get A Refund?

    Since premium membership is a service and not a returnable commodity, unless your paid membership is not yet activated, We can't issue you a refund.


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    Will my account get ever deleted?

    To keep our data fresh, accounts with no files uploaded and inactive for over 6 months will get deleted automatically. Before deletion several notices will be sent to user e-mail to take an action before the account get deleted.


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    Unanswered Questions

    Contact us!

    If you have any further questions not answered in this FAQ, please contact us directly.

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